Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

At FarmGoldChicken, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us in any way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services. By accessing our website and using our services, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us, such as when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Fill out a contact form
  • Participate in surveys or promotions
  • Contact our customer service

Personal information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website addresses

We may also use cookies, web beacons, tracking pixels, and other tracking technologies to gather information about your browsing activities.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Business Operations

  • Processing and fulfilling orders
  • Creating and managing your account
  • Providing customer service
  • Processing payments
  • Verifying your identity

3.2 Communication

  • Sending transactional emails related to your orders
  • Responding to inquiries and service requests
  • Sending marketing communications (if you've opted in)
  • Providing updates about your order status

3.3 Improvement and Analysis

  • Improving our website and services
  • Understanding user preferences and trends
  • Developing new products and services
  • Analyzing website performance and usage patterns

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may disclose your information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, or disclosure. All payment information is encrypted using SSL technology.

However, no security system is impenetrable, and we cannot guarantee the absolute security of our databases. We encourage you to take steps to protect your personal information, such as keeping your account password confidential and logging out of your account after each session.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account or by contacting us directly.

6.2 Deletion

You may request deletion of your personal information, subject to certain exceptions provided by law.

6.3 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

6.4 Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@farmgoldchicken.com
Phone: +1 (614) 235-7945
Address: 2575 E Main St, Columbus, OH 43209

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